Data protection
Your data, handled with responsibility
Brazil’s General Data Protection Law (Law 13.709/18), enacted on September 18, 2018, guarantees privacy, protection and transparency in the use of natural persons’ data in electronic media.
Definitions
What personal data is
Personal data
Information that identifies, or can identify, a natural person.
- Name
- CPF (tax ID), identity card and driver’s license
- Address
- Phone and email
- Device IP
Sensitive personal data
Needs extra care because it concerns intimate aspects of a person.
- Religion and political opinion
- Race and ethnicity
- Trade-union membership
- Health and biometric data
- Gender identity
What you can request
As the data subject, the law gives you a set of rights over your information.
- Confirm that we are processing your data
- Access the data we hold about you
- Correct incomplete, inaccurate or outdated data
- Request anonymization, blocking or deletion
- Ask for portability to another provider
- Withdraw consent at any time
How to request
Open a data-use request
To exercise any of these rights, send your request through our contact form. We reply within the periods set by law.